This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from https://www.summitexpress.com (the “Site”).
Information We Collect
Non-Personal Website Information
When you visit the Site, we automatically collect certain technical data about your device and browsing activity. This includes your web browser type, IP address, time zone, and certain cookies installed on your device. We also collect information about the pages you view, referring websites or search terms, and your interactions with the Site. This data is used for analytics and site optimization and does not contain any personally identifiable information.
Technologies used for this purpose include:
- Cookies – Small data files stored on your device. Learn more about cookies and how to disable them at www.allaboutcookies.org.
- Log Files – Record details like IP addresses, browser type, internet service provider, and timestamps.
- Web Beacons/Tags/Pixels – Used to analyze browsing behavior and campaign effectiveness.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect the following personally identifiable information:
- Name
- Billing and shipping addresses
- Payment information (including credit card details)
- Email address
- Phone number
This information is necessary to process and fulfill your order and is referred to in this policy as Order Information.
Reservation Communication
At Summit Express, we communicate with guests to confirm pickup times and clarify any travel adjustments. At checkout you can select the communication method.
- SMS
- Phone
SMS Communication & Opt In
All SMS communications will be by opt-in only.
Communication through SMS could be both transactional in relationship to your shuttle rides and for marketing messaging. Any communication whether transactional or related to marketing is specifically opt-in and can be opted out of.
We do not sell, rent, or share your SMS communication information with any third parties.
How We Use Your Information
Order Information is used to:
- Process and fulfill your orders
- Communicate with you about your purchase
- Screen orders for fraud or suspicious activity
- Send you service-related messages and, if you’ve opted in, marketing communications
- Non-Personal Website Data is used to:
- Monitor and improve the performance of the Site
- Analyze traffic patterns and user behavior
- Detect and prevent fraud or security issues
We Do Not Share Your Information
We do not sell, rent, or share your personal order information with any third parties.
This includes all personal information provided to Summit Express:
- Phone Number (SMS)
- Email Address
- Address
- Travel Information
- Any other personal information
We use third-party services like Google Analytics to understand how visitors interact with our Site. These services collect anonymized, non-personal data and do not include any Order Information.
Learn more: https://www.google.com/intl/en/policies/privacy/
Opt out: https://tools.google.com/dlpage/gaoptout
We may share Order Information only:
- To comply with legal obligations (e.g., subpoenas, warrants)
- To enforce our terms and protect our rights
Advertising and Marketing
We may use anonymized data to show relevant ads via platforms like Google and Facebook. You can opt out of personalized advertising at:
- Facebook Ad Settings: https://www.facebook.com/settings/?tab=ads
- Google Ad Settings: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance Opt-Out: http://optout.aboutads.info/
Do Not Track
We do not currently respond to browser “Do Not Track” signals. However, you can adjust tracking preferences through third-party opt-out tools listed above.
Data Retention
We retain Order Information for our records unless and until you request its deletion. This is to ensure we can fulfill our obligations (e.g., for accounting or legal reasons).
Data Security Practices
We take reasonable steps to protect the information you provide through our website. This includes using technical, administrative, and physical safeguards intended to prevent unauthorized access, disclosure, alteration, or loss of personal information. Our systems may use secure hosting environments, encrypted data transmission through standard web security protocols, and access controls that limit who within our organization can view or manage collected data.
Information submitted through forms on our website, such as contact requests or service inquiries, is stored only as needed to respond to the request or manage our business relationship. Access to this information is restricted to authorized personnel who need it to perform their responsibilities.
Although we make efforts to protect the information in our systems, no method of transmitting or storing data on the internet can be guaranteed to be completely secure. Because of this, we cannot guarantee absolute security of information submitted online.
If we become aware of a security incident that affects personal information under our control, we will investigate the situation and take appropriate steps to address the issue and comply with applicable legal requirements.
Policy Updates
We may update this policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our Site.
User Rights and Choices
Individuals who provide personal information through our website have the ability to manage how their information is used. If you have subscribed to receive emails or other communications from us, you may unsubscribe at any time by using the unsubscribe link included in those messages or by contacting us directly.
You may also request to update, correct, or remove personal information that you have previously submitted to us. We will make reasonable efforts to accommodate these requests, unless we are required to retain certain information for legal, administrative, or operational purposes.
If you have questions about the personal information we may have about you, or if you would like to request a correction or deletion of that information, you may contact us through the contact form or other contact methods provided on this website. We will respond to reasonable requests in accordance with applicable privacy laws.
Contact Us
If you have questions or concerns about this policy or your data, please contact us:
Email: info@summitexpress.com
Mail:
Summit Express
PO Box 1967
Silverthorne, CO 80498
United States
