We require a credit card to make a reservation. Reservations cancelled within 24 hours of anticipated date of travel are non-refundable. You may also choose to retain a store credit for your shuttle service for 1 year from the original date of purchase which is fully transferable to friends and family at no additional charge. All Private Charters are subject to a $25 cancellation fee for each ride/trip.
Denver Airport Pickup Information
Upon arrival at Denver International Airport please collect your belongings from Baggage Claim and meet your scheduled driver at the East Side, Level 5, Door 513, Island 1 – Mountain Carrier. If you arrive early there is inside seating next to Door 511. Please wait there until you see the Summit Express Van pull up to Island 1. If you have any issues once you arrive to Denver International Airport please contact the Summit Express Reservation office at 970-668-6000.
For Departures from the mountain
For departures from the mountains you will receive a phone call or SMS text the night before to confirm/verify your pick up location and time. If you do not have a US Cell Phone please call Summit Express the night before your pick up to confirm your pick up location and time 970-668-6000.
Private Charter Service
Complimentary bottled water & 10% Driver Gratuity (private charters only) is included. Arrival Charters include a 30 minute stop which may be used for groceries, dinner , etc. Any stop requests beyond 30 minutes will be charged at $85 per hour, per vehicle and will be billed in thirty (30) minute increments. The included 30 minute stop only applies to Arrival Charters and any requested stops on Departure Charters will be billed at $85 an hour.
Limitations of Liability
Summit Express will not be responsible for delays caused by weather, road, or traffic conditions, or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the responsibility of the passenger. Summit Express will re-book you on the next available shuttle. Airline contact information will be provided if you need assistance for missed flights.
Guests are limited to 2 bags + one personal item each (including skis/boards). For excess of 2 bags, the cost is $10 per extra bag each way. Bikes or other large items will incur a fee of $35 on Shared Shuttle service, there is no fee on Private Charters for oversize items. If the over sized item is larger than 5 feet in any way (except skis/boards) the guest must book a private charter. Bikes or large items must be in a bag or box.
Car Seat Policy
Please make sure you bring your own car seat OR let us know if you need a car seat or booster seat. The State of Colorado REQUIRES a rear facing car seat up to 1 year of age and up to 20 lbs. Children ages 1-4 and between 20 lbs-40 lbs MUST ride in a rear or forward facing car seat. Children ages 4-8 may ride in a forward facing car seat or booster car seat, unless they are over 57 inches tall or weigh more than 80 lbs.
Summit Express accepts small vaccinated domestic cats and dogs on all scheduled shuttle service. All pets must be carried in an appropriate airline carrier and are subject to a $35 pet fare each way per pet carrier. The pet carrier counts as the Customer’s carry-on bag. No pet may travel without a Customer. Each pet must have the appropriate Health certificate to travel as required by the airlines.
Large pets may be accommodated on all Chartered and First service at no additional cost. Pets must have appropriate Health Certificate to travel.
Summit and Eagle County destinations offer free public transportation in and around your resort town and to the other destinations within Summit County. Vail, CO offers its own transportation buses to get you around Vail. Check out summitstage.com or check to see if your hotel/resort/lodge offers transportation services around town as well.
Summit Express is a family owned and locally operated business providing safe and reliable alternative means of transportation to your favorite Colorado mountain destination.
Summit Express Mission Statement
To provide the best service to our guests through safe, reliable access to their destinations by team members who strive to create the best work culture in our resort communities.